FAQ

We always care for our clients, we have tried to answer some frequent questions about your business

What is the company?

It is a network marketing company with various digital products.

What is the dashboard and how to use it?

The dashboard provides detailed information about your account, as well as detailed information about the company's products and how to benefit from them.

Are there any restrictions on opening an account?

Yes, the beneficiary must be over 18 years old, and the same name or email cannot be repeated for more than one member.

What is the cash account?

It is where the value of the cash account deposited from outside the system or from internal transfer from other members appears, and it is divided into two types: USD and USD-U.

How are commissions calculated?

Commissions are divided into direct commissions with a rate of 10%, balance commissions with a rate of 7% from the weaker side, and there are also commissions through trading.

How can a team be built?

This can be done by using the referral link within the system, and you can control the building structure to ensure the best financial return.

What is sales volume?

It refers to the sales volume distributed either on the right or left within the network.

Can I identify my network generations?

You can identify all the members you have registered who are within your team. Additionally, you can see other people who have been registered by members of your team within their individual teams.

How can deposits be made into the account?

Deposits can be made through your wallet in your account via one of the possible deposit methods in the system, such as USDT or VISA.

What is the difference between direct members and team members?

Direct members are those who have been added to the network through your referral link, while team members are those who have been added through your referral link and the referral links of other members in the network.

How is cash withdrawal from the account done?

This can be done by accessing your wallet in the dashboard and selecting one of the available withdrawal methods.

How can the account be verified and how much time does it take?

Account verification is done by following the KYC steps in your dashboard, and the verification process takes five business days.

What is USD-U currency?

It is an internal currency that can be used to purchase company products or annual membership fees. It can also be transferred between user accounts without the need for account verification.

What is USD currency?

It is the currency obtained from marketing commissions or gifts and can be used to purchase products, transfer between accounts, or withdraw from the system. It requires account verification.

How can I change my password?

You can do this by going to the dashboard, selecting the profile, and resetting the password, or there is an option outside the system to recover the password.

Can the email be changed?

You can change the email associated with your account by contacting technical support and providing a written request with an official valid document carried by the account owner.

Can the username be changed or membership transferred?

No, once the registration process is completed, neither the username nor the membership can be changed within the network.

Is account verification important?

Yes, verification is important, as an unverified account will not allow you to withdraw profits from the system or transfer them to another account.

How long does it take to complete the withdrawal process?

The process takes up to one business week.

Can the account be transferred to a new subscriber?

Yes, the account can be transferred to a new subscriber by contacting technical support, while considering the terms and conditions.

Can a new account be opened after transferring the old account?

Yes, a new account can be opened after 12 months have passed since transferring the old account

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