Effective Date as of March 2024
In these General Terms and Conditions, the following terms shall have the following meanings, except were stated otherwise:
Account: The Customer’s account with which access to the Products can be obtained;
Agreement: Every agreement between the Customer and ULN or a third party on the basis of which ULN delivers Products to Consumer;
Customer: The natural person or entity who have entered into this Agreement with ULN;
Day: Calendar Day;
Digital Content: Data, including all audio- and video files, educational program materials, including tutorials, courses, (web) applications, concepts, images, texts, documentation, reports and (other) creations of the mind, as well as all digital physical storage media and any other electronic media capable of receiving the Products;
Fees: The purchase fees and/or recurring subscription fees listed on the Website for the Product;
Intellectual Property: Rights (of intellectual property) including but not limited to copyrights, database rights, domain names, trade name rights, trademark rights, design rights, neighboring rights, patent rights, software and any and all other forms of Intellectual Property, as well as rights to know- how, trade secrets, wheresoever and howsoever arising, whether registered or unregistered, anywhere in the world;
Force Majeure Event: Any failure or delay in performing an obligation under this Agreement that is due to circumstances beyond ULN or the third party’s control, including but not limited to acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, power failure, malfunction or maintenance of internet, computer network or telecommunications facilities, breakdown of web host, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, labor difficulties, fire, explosion, generalized lack of availability of raw materials or energy; General Terms and Conditions: These present terms and conditions;
Privacy Policy: ULN’s Privacy Policy published on the Website from time to time;
Reflection Period: The period during which Customers may use their right of withdrawal for affiliate fees only;
Product: The services and/or products, including applications that ULN for itself or on behalf of a third party shall deliver to Customer pursuant to this Agreement. Applications made available through the Website are licensed, not sold, to the Customer;
Subscription Period: The period specified in or covered by the Product during which the Customer has access to the Product for a certain continuous period;
Sustainable Data Carrier: Any means, including email, that allow the Customer or ULN to store information directed to the
Customer personally in such a manner that makes future consultation and use possible during a period that matches the purpose for which the information is destined, and which makes unaltered reproduction of the stored information possible;
Standard Form for Withdrawal: Withdrawal form included herewith;
ULN: ULN, with its offices wherever it is with the same name and licenses.
Website: Name of the website of ULN, being www.unlimitnetwork.com and any subdomains thereof, mobile applications, emails, the ULN Web office or other platforms through which Customers can access the Products.
Shop Credit (USD-U): ULN Doller used for product, services, packages purchase or an internal transfer only.
2.1 These General Terms and Conditions set out the terms and conditions that apply to every Agreement concluded between ULN and the Customer and/or the Customer and the entity providing the Product offered through ULN, unless explicitly agreed otherwise in writing. ULN explicitly rejects the applicability of any terms and conditions used by the Customer.
3.1 The Customer’s use of the Products is conditioned on the acceptance of this Agreement. By using any Product or by checking the acceptance box at the check-out page, the Customer accepts and agrees to be bound by all the terms and conditions of this Agreement, as well as any third-party End User License Agreement (“Standard EULA”) and/or additional terms specific to the particular Products the Customer purchases. If the Customer has purchased a Product provided by ULN, the Customer acquires the Product from ULN. If the Customer has purchased a third-party Product, ULN is not a party to the sales contract or user agreement between the Customer and the third party. In such case, ULN is not responsible for the products and services provided by such third parties. However, payment for products may be facilitated through ULN, and ULN shall act as the disbursement agent to remit payment for the products to the respective third party involved. Such third party is solely responsible for its content, warranties, and claims that the Customer may have related to the third-party Product, subject to local law. The Customer acknowledges and agrees that ULN is a third-party beneficiary of the Standard EULA applicable to each third-party Product and may therefore enforce such agreement.
4.1 ULN will provide the Customer with access to the products, discounts and membership packages purchased on the Website, subject to the terms and conditions of this Agreement. Descriptions of the Products are available on the Website. ULN may also offer special promotional plans, memberships, or services, including offerings of third-party products and services in conjunction with or through the Website. ULN is not responsible for the products and services provided by such third parties.
4.2 Some Products may be sold together as a package (“Package”). The price displayed with a Package is the price the Customer will be charged upon purchasing the Package. The Package price may be reduced to account for Products the Customer has already purchased or acquired but may include a minimum charge to complete the Package.
4.3 Customers may use the Product only for personal, non-commercial purposes (except as otherwise specified by ULN and/or the third party).
4.4 Products may not be appropriate or available for use in any particular location. To the extent the Customer chooses to use such Product, the Customer is solely responsible for compliance with any applicable laws.
4.5 ULN reserves the right to modify, enhance, change, suspend, remove, disable, impose access restrictions or limits on any Product or supplement the Products at any time in its sole discretion. provided that those modifications do not materially and adversely affect the Consumer’s rights or obligations under this Agreement.
4.6 ULN reserves the right at any time to modify this Agreement and to add new or additional terms or conditions on the Customer’s use of the Products. Such modifications and additional terms and conditions will be communicated to the Customer and if accepted, will be effective immediately and will be incorporated into this Agreement. The Customer’s continued use of the Products and the website will be deemed acceptance thereof. In the event the Customer refuses to accept such changes, ULN will have the right to terminate the Agreement.
5.1 To receive any Product, the Customer must obtain an invitation to create an account or otherwise register on the Website. ULN reserves the right, in its sole discretion, to refuse or cancel any such registration or Products activation request for any reason or no reason and shall not be obligated to provide any Product to the Customer unless and until the Customer’s credit card has been charged for the applicable Fee. ULN’s use of any personal information provided as part of the registration process is governed by ULN’s Privacy Policy.
5.2 The account allows the Customer to use the same login data for all participating third-party products, services and applications (“SSO Account”). Once the Customer logs in to the third-party products, services and applications, specific terms and privacy policies of the third-party will apply.
5.3 The login details are strictly personal and must not be disclosed to third parties. Customers are responsible for their login details and for any and all activity that occurs under their account as a result of their failing to keep this information secure and confidential, even if this is done without their knowledge. The Customers must notify ULN immediately of any unauthorized use of their account or password, or any other breach of security. The Customer may be held liable for losses incurred by ULN or any other user of or visitor to the Website due to someone else using their username, password or account as a result of their failing to keep account information secure and confidential. ULN cannot and will not be liable for any loss or damage arising from the Customer’s failure to comply with these obligations. The Customer shall not be allowed to register or manage an account (again) after ULN has denied the request of the Customer to create an account or after cancellation of the registration.
5.4 In the event of breach any of these Terms of Use or ULN suspects misuse of login details or SSO (Single Sign On) Account, ULN shall have the right to terminate such SSO Account and deny access to any website, platforms or applications. ULN also reserves the right to hold such Customer liable for all consequences of such misuse.
5.5 If ULN does not enforce its rights against such Customer, or ULN delays in doing so, that does not mean ULN has waived its rights or that such Customer does not have to comply with any of his/her obligations, either in the instant case or in the future.
5.6 ULN is entitled to immediately terminate any SSO Account if ULN stops providing the single sign-on service for any reason.
6.1 The Customer agrees to pay ULN any Fees listed on the Website for the selected Product. Completion and submission of any Product purchase form authorizes ULN (or the third-party payment processor acting on ULN’s behalf) to charge the credit card or other billing information specified in the Customer’s registration for all such Fees and any related taxes corresponding to the selected Product. Such charges will be made on a one-time or recurring basis which will grant access to the Products for the selected Subscription Period(s), unless indicated otherwise. Unless stated otherwise on the web pages applicable to a given Product, each Product will be provided and billed on a one-time or recurring basis measured from the day of payment-activation and continuing in intervals corresponding to the selected Subscription Period(s), as applicable. Recurring subscriptions automatically renew until cancelled in the Customer’s account settings.
6.2 If ULN cannot charge the Customer’s payment method for any reason (such as expiration or insufficient funds) and the Customer has not cancelled the Product, the Customer shall remain responsible for any uncollected amounts and ULN will attempt to charge the payment method as the Customer may update Customer payment method information. ULN reserves the right to cancel the Products if ULN is unable to successfully charge the Customer’s payment method on the applicable billing date.
6.3 Certain Products may offer an upgrade or downgrade at any time using the Website or otherwise with the consent of ULN and the Customer shall pay any additional Fees or charges as described for such upgrade or downgrade.
6.4 Certain Products may offer a trial for a reduced Fee prior to charging the full Fee on the Customer’s payment method. If the Customer decides to cancel the Product before ULN starts charging the full Fee on the Customer’s payment method, the Customer can cancel the Product at least 24 hours before the trial ends. If the Customer starts a trial and cancels the Product before the trial period ends, the Customer cannot reactivate the trial.
6.5 Any failure to pay the amounts due under this Agreement will be a material breach of the Customer’s obligations under these General Terms and Conditions. Without limiting any other remedies available to ULN, the Customer agrees to fully reimburse ULN for any costs and expenses that ULN may incur in connection with collecting or attempting to collect any such unpaid amounts.
6.6 ULN may block and/or suspend the provision of or access to the Products if any Fees are unpaid or become overdue (whether in whole or in part). ULN may at its sole discretion recommence or restore the provision of or access to the Products if any overdue invoice for Fees is paid.
6.7 Customer shall pay the Fees by credit card, electronic funds transfer, direct debit, or in any other manner agreed by ULN. Unless otherwise stated, Fees are exclusive of any applable tax.
6.8 Customers must not deduct or set-off any money owed by ULN or any money which the Customer reasonably anticipates will become owed by ULN from any money due to ULN under these General Terms and Conditions.
6.9 The Customer has the duty to inform ULN promptly of possible inaccuracies in the payment details that were given or specified. Payment orders at the bank or giro institute are for the account and risk of the party giving (or authorizing) the payment order.
7.1 Any special offers, promotional deals, and money-off vouchers (hereinafter the “Discounts”) shall only be valid during the period of validity and subject to the conditions of each offer. Discounts may not under any circumstance be converted into a sum of money which is reimbursable or payable to the Customer. Discounts shall be subtracted from the value of the Customer’s purchase excluding any applicable tax. Unless otherwise mentioned in a specific Discount offer, the Customer shall be barred from using several Discounts cumulatively when purchasing Products.
8.1 The Customer’s account may contain shop credits (USD-U) These may be used for payment or recurring payments of purchases made on the Website. Shop credits (USD-U) cannot be redeemed for fiat money.
8.2 Shop credits do not expire and ULN does not assess any service fees for non-use. Shop credits (USD-U) do not accrue interest.
8.3 If the value of the Customer’s purchase is less than the value of the shop credits (UDS-U), the Customer’s spend will be deducted and the remaining balance can be redeemed when the Customer next makes a purchase. Purchase amounts that exceed the value of the shop credits (USD-U) will require an additional method of payment for the balance due.
8.4 Shop credits (USD-U) can be transferred to another person or account within ULN to the USD-U wallet.
8.5 ULN will not be responsible for any lost or stolen shop credits (USD-U).
8.6 ULN reserves the right to correct the balance of the Customer’s shop credits (USD-U) if ULN believes that a clerical or account error has occurred.
9.1 The prices of the products and/or services provided shall not be increased during the validity period given in the offer, except changes in price due to changes in applicable tax rates. However, Customers will be notified if the price of a Product increases and, if required, Customer’s consent will be required to continue.
10.1 At any time after activation of a Product, the Customer may cancel the Product through the payments/billing pages, or the relevant payment processor. In such case, the Customer will continue to have access to the Product through the end of the applicable billing period.
10.2 ULN and/or the third party providing the Product reserve the right to cancel any individual Product immediately and without notice in the event that the Customer breaches any provision of this Agreement or any other terms that apply to that Product.
10.3 No refunds will be available on account of any Product cancellation by either party and ULN does not provide refunds or credits for any partial or remaining periods.
11.1 If Customers are dissatisfied with any Product or any portions before the account activation the customer entitled to withdraw the affiliate fees upon filling the below format, the refund will be processed within 14 working days from the refund request date.
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To: ULN, customercare@unlimitnetwork.com |
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I hereby inform you that I wish to revoke our agreement on the following order: |
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Order number: |
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Ordered/received on (dd-mm-yyyy): |
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Fill in the date on which you received your order or the date of your order. |
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First name and surname: |
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Date: |
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Signature Name: |
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12.1 The Customer agrees and understands that ULN and/or a third party owns or is licensed to use all Intellectual Property in the Products and the Website.
12.2 Where Products pertains applications made available through the Website, such applications are licensed, not sold, to the Customer. Customer’s license to each Product is subject to the prior acceptance of either the Standard EULA, or a custom end user license agreement between the Customer and the third party, if one is provided.
12.3 The Customer will not use any proprietary information or materials in any way whatsoever except for use of the Products for personal, non- commercial uses in compliance with this Agreement. Other than the rights expressly granted to the Customer in this Agreement, nothing contained herein shall be construed as granting to the Customer or any other party any rights, title, or interest in and to ULN or any third party’s Intellectual Property Rights.
12.4 The Customer agree not to modify, rent, loan, sell, share, or distribute the Product in any manner, and the Customer shall not exploit the Product in any manner not expressly authorized.
12.5 The Customer shall not copy, hack, alter, reverse- engineer, attempt to derive the source code of, modify, create derivative works or disseminate the Products or Website, any updates, or any part thereof in any way, nor allow any third party to do so.
12.6 The ULN name, the ULN logo and other ULN trademarks, service marks, graphics, and logos used in connection with the Website and Product are trademarks or registered trademarks of ULN throughout the world. You are granted no right or license with respect to any of the aforesaid trademarks, excepts as especially provided otherwise in writing.
13.1 The Customer warrants that the Products meets the Customer’s needs. The Customer uses the Products and the Website solely at its own risk. The Customer acknowledges and agrees that ULN is not licensed to provide financial advice or financial services. The Customer warrants, states and represents that he/she has full knowledge of the effect of these General Terms and Conditions on his/her financial position and has obtained his/her own independent professional and financial advice from a duly qualified and licensed adviser separately to any use of the Products, or has decided not to do so, prior to entering into this Agreement that Customer shall use the Products hereunder freely and voluntarily without duress or pressure to do so from ULN and shall not rely upon the Products as a substitute for specific financial or other advice.
13.2 The Customer hereby releases and discharges ULN and its officers, employees, agents and assigns from and against any liability arising as a consequence of any advice provided in connection with the Products.
14.1 If the Customer needs any permit or other permission from a government agency or third party for the intended use of the Products, it is the Customer’s responsibility to obtain such permits or authorization. Customer guarantees ULN that he/she has all permits and permissions required for the intended use of the Products by Customer. In using or accessing the Products, the Customer must comply with the end-user obligations contained in such third-party terms and conditions. The Customer’s use of the Products indicates her/his agreement to be bound to, and to only use the Products in accordance with the end-user obligations referenced therein.
14.2 The Customer promises, represents and warrants that he/she will safeguard his/her account username and password by not disclosing his/her password to any third party, and the Customer will assume responsibility for any and all harm or liability attributable to him/her or any other person accessing his/her account or any Products with his/her username and password. The Customer will not copy, sell, redistribute, license, sublicense, or otherwise transfer his/her account, or any materials provided to him/her in connection with the Products, to any third party without ULN’s written consent. The Customer will comply with all laws and regulations governing his/her actions under this Agreement; and the Customer has the full power and authority to enter into this Agreement and to perform his/her obligations hereunder.
14.3 Without limiting its other remedies, ULN may refuse or cancel the Customer’s account or Products at any time for any violation of the foregoing promises. ULN will not be liable for any loss or damage the Customer suffers because ULN has exercised its rights under this clause. ULN’s rights and entitlements hereunder are in addition to the rights which ULN may have at law or in equity.
15.1 To the fullest extent permitted by law, the Customer agrees to indemnify, hold harmless, and (at ULN’s request) defend ULN and its officers, directors, members, shareholders, and representatives from and against any and all liability, damages, losses, costs, or expenses (including but not limited to reasonable attorneys’ fees and expenses) incurred in connection with any claim related to (a) the Customer’s breach of any term, condition, representation, warranty, or covenant in this Agreement; (b) any unlawful, negligent, fraudulent or indictable act or omission of the Customer or any of its officers, employees or agents; (c) the use or misuse of any Products by the Customer; (d) the information the Customer supplies to ULN or makes available to any third party, including his/her registration data, except to the extent of any contributory negligence by ULN. This obligation shall survive any termination of the Customer’s relationship with ULN.
16.1 To the extent permitted by law, ULN does not accept any liability for loss, theft, destruction, or improper use of the Products, unless this is the result of negligence on the part of ULN.
16.2 ULN cannot be held liable for loss of turnover, use, profit, expected profit, contracts, income, goodwill or expected savings; loss of details or of use of details; or consequential loss, extraordinary loss or indirect loss or other economic loss, including if it has been informed of the possibility of such loss.
16.3 Without prejudice to the conditions of this Agreement, ULN’s liability towards the Customer is limited to the amount of the total value of the Fees paid by the Customer under these General Terms and Conditions up to the date the claim is made, and all damage or expense over and above such amount shall be the responsibility of the Customer.
16.4 Nothing in this agreement serves to exclude or limit liability for death or personal injury due to willful and gross negligence or any other form of liability that cannot legally be excluded or limited.
16.5 ULN may decline any claim which does not comply with these General Terms and Conditions, or which is not covered by these General Terms and Conditions, in which case ULN may give notice to the Customer that the claim is declined, and the Customer shall be responsible for ULN’s reasonable costs of receiving, processing, assessing, and declining the Customer’s claim. ULN may invoice the Customer any such costs incurred by it and the Customer shall promptly pay the invoice within seven (7) days of the date of the invoice.
17.1 To the extent permitted by law, ULN will not be liable for any loss (either direct or consequential loss) and will not be in default under these Terms and Conditions if it fails to comply with any obligation in connection with the Products to the extent the cause thereof is a Force Majeure Event. Force Majeure events include wars, natural disasters, epidemics, terrorist attacks, riots, civil unrest and/or any such unpredictable event(s) which render the performance of this agreement impossible.
18.1 For questions, complaints or comments the Customer can contact ULN by sending a message to customercare@unlimitnetwork.com.
18.2 ULN shall handle messages as soon as possible and will send a substantive reply within a period of 14 working days calculated from the date of receipt. Should a message require a foreseeable longer time of handling, ULN shall respond with a notice of receipt and an indication when the Customer can expect a more detailed reply.
19.1 ULN respects the privacy of the Customer. ULN treats and processes all personal data transmitted to it in accordance with the applicable legislation, in particular the General Data Protection Regulation. For the purpose of protecting the Customer's personal data, ULN observes appropriate security measures. For more information about privacy, reference is made to the Privacy Policy.
20.1 If the Customer is a natural person, the rights under this Agreement are in addition to and do not affect the statutory rights and remedies under applicable consumer protection law. In the event of conflict between this Agreement and applicable consumer protection law, the statutory rights under applicable consumer protection law shall prevail.
20.2 Subject to any written agreement to amend the terms hereof, these General Terms and Conditions constitute the sole and entire agreement between the Customer and ULN with respect to the Products. Any possible derogations in respect of these General Terms and Conditions may be agreed upon only in writing. The administration of ULN serves as proof of purchase orders and requests of the Customer unless the Customer proves otherwise. The Customer acknowledges that electronic communication can serve as proof. No warranties, representations, guarantees or other terms or conditions of any kind not contained and recorded in these General Terms and Conditions are of any force or effect.
20.3 ULN may at its sole discretion transfer or assign the rights and obligations under this Agreement to any third party, without the Customer’s consent. ULN may also license or sub-contract all or any part of its rights and obligations without the Customer’s consent. The Customer shall not transfer or assign all or any part of its rights and obligations hereunder.
20.4 In case and to the extent that any provisions of these General Terms and Conditions are cancelled or declared invalid or unenforceable, that provision shall be severed from these General Terms and Conditions and the validity, existence, legality, and enforceability of the remaining provisions shall not be affected, prejudiced, or impaired in any way. If any part of this Agreement is held to be unenforceable, ULN shall draw up a new provision to replace the null/nullified provision, duly observing as much as possible the object and purpose of the annulled provision and the remainder of the Agreement will remain in full force.
20.5 The failure by ULN to enforce any provision of these General Terms and Conditions shall not be treated as a waiver of that provision, nor shall it affect ULN’s right to subsequently enforce that provision.
20.6 Any party signing or executing or otherwise accepting these General Terms and Conditions on behalf of the Customer as the Customer’s director, officer, attorney or representative hereby warrants, states, and represents in his or her personal capacity
that he or she is duly authorized and permitted to do so by the Customer and by law.
21.1 Unless rules of mandatory (consumer) law dictate otherwise, these General Terms and Conditions, and Customer’s use of the Products are governed exclusively by the laws of The UK and will be submitted to the competent UK court in the district where ULN has its registered place of business. Notwithstanding the foregoing, ULN shall always have the right to institute legal proceedings in any court of competent jurisdiction whether under these General Terms and Conditions or any other agreement .
